Tim McSwain is an experienced professional with a strong background in technology and customer service. Currently serving as Lab Manager at AHEAD since October 2019, Tim is responsible for designing and managing the Ahead Demo Lab, which focuses on education and demonstration of Data Center and Cloud technologies. Prior to this role, Tim worked at Dell EMC from April 2011 to October 2019 as a Senior Customer Service Engineer, providing support for various Dell EMC products in the Chicago area. Tim's career began as a Network Technician at Insight from April 2009 to February 2010, where responsibilities included participating in a significant VOIP roll-out project. Tim holds a Bachelor of Science degree in Information Technology from Southern Illinois University, Carbondale.
This person is not in the org chart
This person is not in any teams
This person is not in any offices