Tracey Erpenbeck

Sr. Director, Customer Assurance

Tracey Erpenbeck (Grimes) is a seasoned professional in service management with extensive experience in various leadership roles at AHEAD since December 2014, where roles have included Sr. Director and Delivery Manager in MS Service Management. Prior experience includes managerial positions at RoundTower Technologies, Inc. and service delivery management roles at LogicalisUS. Tracey's career began at Catholic Healthcare Partners, progressing from a Junior Database Administrator to Sr. Project Manager. Educational qualifications include a Bachelor's degree in Information Systems from Northern Kentucky University and an MBA from Indiana Wesleyan University.

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