Robin Maline has extensive experience in customer service and account management, currently serving as an Account Manager at North American Technician Excellence (NATE) from July 2022 to August 2024, where Robin effectively engaged with over 170 clients and contributed to revenue growth through innovative ideas. Previously, Robin held various roles at ID.me, including Member Experience Fraud Team Specialist and Peer Reviewer, where responsibilities included managing fraudulent account checks and providing guidance on identity verification. Additional experience includes training staff at Mount Purrnon Cat Cafe and Wine Bar, hosting at Crumbs & Whiskers, and serving as a Floor Leader at Lush Fresh Handmade Cosmetics North America. Robin studied Marine Sciences at Coastal Carolina University and completed a Certificate in Film and Television Makeup at Makeup Designory.
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The Air-Conditioning, Heating, and Refrigeration Institute (AHRI)
Over 100 Years of Leadership in Environmental Stewardship, Energy Efficiency, Performance, and Customer Satisfaction. AHRI is the trade association representing manufacturers of HVACR and water heating equipment within the global industry. AHRI’s 300+ member companies manufacture quality, efficient, and innovative residential and commercial air conditioning, space heating, water heating, and commercial refrigeration equipment and components for sale in North America and around the world, and account for more than 90 percent of HVACR and water heating residential and commercial equipment manufactured and sold in North America. AHRI advocates on behalf of its members at all levels of government, working to ensure that member’s interests are included in final drafts of legislation. Regulators rely on AHRI's certification program for accurate and unbiased evaluation of heating, water heating, ventilation, air conditioning, and commercial refrigeration equipment. Lastly, AHRI develops industry-recognized performance standards for industry equipment. These three tiers are at AHRI’s core. AHRI is viewed as a resource for industry shipment data, education and workforce information, and research. AHRI is an industry powerhouse, providing members with one industry voice, both domestically and abroad.