Eric Lui

Eric Lui is a Senior Analyst in Operation Business Solutions at AIA since July 2019, where responsibilities include system workflow design, user requirements review, user acceptance testing, and providing guidance and training to teammates. Prior experience includes roles as a Process & Transaction Control Assistant at 東亞銀行, where Eric managed system roll-outs and enhancements, and as an Officer in Pension Operations at Principal Financial Group, focusing on user requirements and customer service. Eric Lui holds a Bachelor of Business Administration in Accounting from The Hang Seng University of Hong Kong, earned between 2012 and 2015.