John H.

John H. is an experienced IT professional currently serving as Associate Director of IT Infrastructure Services at AIA, responsible for End User Services, Service Desk, IT Disaster Recovery, and Production Control. Prior to this role, John led the APAC Security Patching & Deployment team at Bank of America, enhancing operational efficiency through risk management and automation. John's career includes significant positions such as Centralized Services Manager at Edge Technology Group, where IT governance and ISO 27001 certification were focal points, and Vice President at Morgan Stanley, where John managed a global team focused on virtualization solutions. Early career experience includes key operational roles at Merrill Lynch and Siemens, highlighting a strong foundation in Windows operations and IT support. John holds a degree from St. Joseph College.