Celina Ennis is currently the Head of Operations Pacific at AIG, bringing extensive experience in quality assurance and claims management from previous roles at Allianz, TAL Australia, CommInsure, Westpac Group, and AAMI. As the National Manager of Quality Assurance at Allianz from 2021 to 2025, they focused on developing a QA framework to enhance processes and compliance. Celina's core competencies include leadership, transformation, and continuous improvement, with a strong passion for delivering exceptional customer service and empowering teams. They are pursuing a bachelor's degree at the University of New England and have also obtained various diplomas and certifications from TAFE NSW.
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