Félix Mateo held the position of Gerente Nacional de Ajuste y Valuación at AIG, specializing in advanced administration. They obtained a degree in Comunicación Social from Universidad Autónoma Metropolitana and completed a specialty in Administración Avanzada at Universidad de las Américas. Their extensive experience includes managing auto claims throughout their lifecycle, training personnel across Latin America, and implementing quality controls to enhance operational efficiency. Additionally, Félix achieved significant reductions in claim costs and repair times during their tenure.
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