Keurline I.

Keurline I. has extensive experience in operations systems support and business continuity, currently serving as an Operations Systems Support Analyst at AIG since June 2021. Prior to this role, Keurline was a Business Continuity & Crisis Management Analyst at NBCUniversal Media, LLC, where responsibilities included liaising between employees and medical teams to ensure adherence to COVID-19 safety policies. Earlier experience at Manhattan College as an Education Research Analyst involved applying instructional design principles and creating a technology inventory system. Keurline's long tenure at AIG, spanning over a decade, included roles such as Sr. Process Analyst and Business Continuity Analyst, where significant contributions were made to process improvements, training coordination, and compliance planning that positively impacted over 1,700 employees. Educational credentials include a Master's degree in Educational/Instructional Media Design from Manhattan University and a Bachelor's degree in Business Administration from Baruch College.