Leo Diaz is an experienced BPO professional currently serving as the Director of Operations for Claims at AIG, a position held since 2022. Leo has a demonstrated history of working in the insurance industry, having previously held roles such as Operations Manager and Associate Director at AIG from 2011 to 2020. Prior to that, Leo worked as an Operations Manager at TeleTech from 2009 to 2011, overseeing multiple operations supervisors and managing project launches for the Customer Excellence team. Leo holds a Bachelor of Applied Science in Computer Science from STI e-College Southwoods, earned between 1998 and 2002.
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