Lesia Ford is a Senior HR Business Manager at AIG, bringing a strategic and collaborative approach to leadership within Human Resources, Finance, Claims, and Contact Centers. With a proven ability to manage organizational change and enhance service performance, Lesia has successfully led various teams and initiatives, including the transformation of HR into a Shared Services model. Prior to this role, they held management positions at UnitedHealthcare and HealthSpring Insurance, where they focused on operational efficiency and employee satisfaction. Lesia is currently pursuing education at Houston Christian University.
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