Mark Phillips

Mark Phillips is an experienced professional currently serving as the AVP Field Service at AIG, where they oversee North American service operations and strategic business planning. They have a history of managing service networks, developing business systems, and fostering customer-centric cultures in their previous roles at Fisher & Paykel Appliances and Appliance Pros. Mark began their career at the Bank of New Zealand, gaining foundational skills in administration and documentation. With a pragmatic approach to business challenges, Mark combines technical skills with financial understanding, enabling them to effectively lead teams and drive continuous improvement.