Piken Patel is a Director of Product Strategy at AIG, specializing in GenAI and product strategy within the insurance lifecycle and customer experience sectors. They previously held positions as a VP - Strategic Transformation Manager at the Federal Reserve Bank of New York and as an AVP - Technology Infrastructure at Bank of America. Piken's experience also includes program management roles at New York Life Insurance Company and Realogy Holdings Corp. They earned a Master of Business Administration (MBA) from Rutgers Business School.
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