Wing Kea Chen is a skilled Business Solution Analyst at AIG since May 2025, focusing on enhancing operational efficiencies and user experience through system improvements and participation in Salesforce and Genesys initiatives. Prior to AIG, Wing worked at Nettium Sdn Bhd from May 2020 to April 2025 in various analytical roles, including Root Cause Analyst and System Analyst, where responsibilities included analyzing high-priority issues and collaborating with teams for prevention planning. Wing's career began at Huawei Technologies from November 2015 to May 2020, serving in technical roles that involved delivering and maintaining key projects in software services, and earlier experience as a Radio Frequency Assistant Engineer at OCK Setia Eng Sdn Bhd. Wing holds a Bachelor of Engineering degree in Electronic (Telecommunication) Engineering from the University of Sarawak, Malaysia.
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