Taylor Murillo is an experienced Information Technology professional with a diverse background in process analysis, operations management, and technical consultancy. At Genesys, Taylor served as an Information Technology Process Analyst, focusing on the improvement of IT business processes while addressing user needs. Previous roles at Costco Wholesale included various positions that developed a foundation in retail and operational functions. Taylor's expertise extends to monitoring IT applications as an IT Operations Monitoring Analyst and managing problem life cycles as a Problem Management Analyst. Taylor has also contributed as an IT Architecture Technical Analyst at AIM Consulting Group, where responsibilities included technical documentation and system maintenance, and as an ITSM Product Analyst, delivering strategic solutions in IT Service Management.
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