AIOPSGROUP is an established independent digital specialist that brings together the digital and “brick and–mortar” worlds for retail observability. The company focuses on intelligent infrastructure for digital and physical stores with decentralized commerce systems, automation, and digitalization in the process, AI monitoring solutions for a holistic view, and significantly improved MTTR (mean-time-to-resolution).  We are proud to serve some of the leading brands such as Puma, Mark Jacobs, Coach, Stuart Weitzman, Kate Spade, Carter's, Acne Studios, IKEA, s. Oliver, Fjallraven, MCM, Rossignol, and Fenix Outdoor.  

AI/ML

Automation

Infrastructure

Retail

AIOPSGROUP a valantic company

The New York office specializes in accessibility consultancy, ensuring inclusive design and compliance across various projects.

New York

Slavy Slavov

Nikola Santrac

Maya Santrac

Tanya Aleksandrova

Miryana Markova

Krassimir Benevski

Radoslav Dragijev

Svetoslav Dimitrov

Jeni Markishka

Latinka Dimitrova

Mariya Stamenova

This department is responsible for designing, coding, and maintaining software applications.

Software Development

This department ensures the quality and reliability of products through rigorous testing and automation processes.

Quality Assurance

This department provides assistance and solutions for technical issues faced by users and customers.

Technical Support

This department focuses on the design, development, and maintenance of e-commerce platforms and applications.

E-commerce Development

The Operations Team at AIOPSGROUP is responsible for ensuring seamless integration and management of both digital and physical retail infrastructures. This includes overseeing technical delivery, supporting application performance, and maintaining accurate data entry processes. By leveraging their expertise, the team strives to enhance operational efficiency, monitor system performance, and ultimately improve customer experience for leading retail brands.

Operations Team

The Software Development Team at AIOPSGROUP focuses on creating innovative solutions that enhance the integration of digital and physical retail environments. Through their expertise in software engineering and front-end development, the team builds and optimizes intelligent infrastructure, automation tools, and AI monitoring solutions that improve operational efficiency and streamline processes for leading retail brands. Their collaborative efforts drive the company's commitment to delivering exceptional observability and significantly reduced mean-time-to-resolution for clients.

AIOPSGROUP a valantic company

Org chart

Teams

Software Development

Quality Assurance

Technical Support

E-commerce Development

Operations Team

Software Development Team

Offices

AIOPSGROUP a valantic company

Org chart

Teams

Software Development

Quality Assurance

Technical Support

E-commerce Development

Operations Team

Software Development Team

Offices

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