Gresley Nicholson

Gresley Nicholson is a seasoned professional in service delivery and technical support with extensive experience in various managerial roles across multiple organizations. Currently serving as Head of Service Delivery at Air IT since January 2022, Gresley has progressed through roles such as Senior Service Delivery Manager and Service Integration Manager. Previous experience includes a position as Technical Account Manager at AAG IT Services and a range of positions at Timico, including Tower Lead - Technical Services, Service Delivery Manager, and Technical Support Manager. Gresley's earlier career featured roles at Integrity Software and Lincolnshire Police, where responsibilities included Senior ICT Support Officer and ICT Service Desk Manager. Educational qualifications include an Advanced Diploma in Organisational Leadership from the University of Lincoln and various IT certifications, reinforcing expertise in ICT and service management.