James Wade is an experienced IT professional specializing in service desk support. Currently serving as a 2nd Line Service Desk Engineer at Air IT since February 2020, James previously worked as a 1st Line Service Desk Engineer. Prior experience includes a role as a 1st Line Support Analyst at Chalkline Solutions, a prominent IT Managed Service Provider in London, from November 2016 to January 2020. Earlier in James's career, positions include Service Desk Analyst at RedPixie, a major Cloud partner in Europe, and roles as a Service Desk Analyst and Technical Apprentice at Cloudamour, recognized as Microsoft Worldwide Cloud Partner of the Year.
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