Joe Steele

Joe Steele serves as the Regional Head of Operations for both Air IT's South East and Thames Valley regions since January 2023, where responsibilities include building and leading high-performing service teams, driving operational KPIs, and establishing client relationships. Previously, from July 2017 to January 2023, Joe was T&I Head of Technical and Service Operations at Jisc, overseeing technical strategy and operations for T&I products and managing a diverse portfolio. In earlier roles, Joe held various managerial positions focused on service delivery and IT support across organizations such as Vets for Pets, where efforts included enhancing service reliability, and CIS Limited, where Joe ensured high standards in project delivery. Joe's career trajectory demonstrates a strong focus on operational excellence, client satisfaction, and team leadership in the IT services sector.