Joseph Roche

Joseph Roche is an experienced professional in engineering and operations management, currently serving as the Engineering Solutions Manager at Airband Community Internet since August 2022, where responsibilities include overseeing complex Fibre Installations and fostering a collaborative engineering culture. Prior to this, Joseph worked as a Customer Journey Manager at Openreach, effectively managing multi-site operational teams to enhance Fibre rollout across the UK. Joseph's extensive background at npower includes roles as National and Regional Operations Manager, focusing on nationwide operations and performance optimization, as well as experience as a Specialist Team Manager, leading a contact centre team. Earlier career experience includes serving as a Customer Service Team Manager at Vax Ltd, ensuring effective customer support for a major manufacturer.