M (Emerald) Lai has held several prominent positions in program and project management. As a Senior Manager in Technical Program Management for the Community Support Platform at Airbnb, M has demonstrated expertise in overseeing complex projects. Previously, M served as the Head of Program Management at Carbon Health, where strategic initiatives were guided to completion. Additionally, M has experience as a Systems Integrator at Syclo, contributing to the alignment of technology and business processes.
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