Maxime Quantin is an accomplished professional with extensive experience in global operations and customer support management, currently serving as a Global Operations Manager - Delivery Excellence at Airbnb since March 2014. In this role, Maxime leads teams and strategic initiatives to enhance the efficiency of community support operations. Previous positions at Airbnb included Service Manager for Community Support - Social Media and Regional Operations Manager, where Maxime focused on service performance and regional strategy execution. With a strong background in team leadership and business process improvement, Maxime has also managed guest experiences as the owner and general manager of Agus Villa Guesthouse. Earlier career highlights include roles in event management and marketing, and educational credentials include a Master's degree in Communication and a Licentiate degree in Political Science from prestigious institutions.
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