As Global Head of Operations at Airbnb, Tara Bunch oversees the Community Support, Trust, and Payments teams, responsible for supporting hosts and guests in over 220 countries and regions, and payments in 63 currencies. Prior to joining Airbnb, Tara spent eight years at Apple where she was most recently Vice President of AppleCare, the company’s technical support and repair organization that reaches billions of consumers worldwide. Before that, Tara managed the global team responsible for all of Apple’s Customer Service operations, including the Apple Support website and Support App, and AppleCare extended warranty and insurance plans. Before joining Apple, Tara led Global Customer Service and Support Operations at Hewlett Packard. In addition, she serves on UC Berkeley College of Engineering’s and Santa Clara University Leavey School of Business’ Advisory Boards. Tara lives in Los Angeles with her wife and six children and holds an MBA from Santa Clara University and a BS in Mechanical Engineering from the University of California, Berkeley.
Company start date: May 2020