Anna Listova

Anna Listova is a seasoned professional in learning and development with extensive experience across various organizations. Currently serving as a Support Learning Specialist at Aircall since October 2022, Anna has successfully revamped the onboarding experience for Customer Support specialists and onboarded 18 agents. Prior experience includes roles as Learning & Development Manager at Superprof, where Anna coordinated multiple training sessions and enhanced the onboarding process for Country Managers, and Country Manager for Russia, effectively launching a community of over 20,000 online tutors. Additional experience encompasses positions as Learning Manager at Dedu Center, Instructional Designer at SkillFactory, and Training Project Manager at NUMA, demonstrating a strong background in educational program development and learner engagement. Anna holds a Master of Science in Learning Science from Learning Planet Institute and a specialist degree in Clinical Psychology from Lomonosov Moscow State University.