Anna Ngo currently serves as a Sales Operations Analyst at Aircall, having joined the company in September 2023. Previously, Anna held the position of right arm to the CEO and Head of Operations at Malou, where impactful contributions included implementing automation tools, developing a product to enhance customer reviews for restaurants, and analyzing key performance indicators. Earlier experience includes roles as a Financial Analyst in credit risk at BNP Paribas CIB, credit research at Crédit Agricole CIB, and origination at Natixis, where Anna honed skills in financial analysis, credit requests, and client pitching. Anna's educational background includes a Master's degree in Finance from EDHEC Business School and a Bachelor's degree in Business Administration from National Chengchi University.
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