Benjamin Jacob is a highly skilled technical support and analysis professional with extensive experience in telecommunications and data management. Currently a Technical Support Specialist at Aircall, Benjamin has previously held positions including Systems and Reporting Analyst at Airtasker, where contributions included data migration and reporting for customer support insights. A Technical Analyst at Shippit, Benjamin excelled in creating dashboards and collaborating with clients for problem resolution. Other notable roles include Data Analyst/Business Intelligence Developer at MVP Studio, Technical Support Specialist at MyRepublic, and Technical Specialist at Optus, where Benjamin was instrumental in implementing major multimedia projects and enhancing network security. Educationally, Benjamin holds a Bachelor of Engineering in Electronics & Telecommunication from Mumbai University.
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