Lisa Lapolla

Lisa LaPolla currently serves as a Customer Success Manager for Aircall, a position held since January 2022, focusing on the mid-market segment. Prior to this role, Lisa was the Director of Operations at AtYourGate from February 2019 to January 2022, where responsibilities included managing a team of 30 employees, maintaining a high Net Promoter Score of 85, and overseeing a corporate partnership with Delta Airlines. Earlier experience includes a role as Front Office Supervisor at Hilton Garden Inn between March 2014 and March 2019, where service metrics were successfully improved. Lisa's career began with a sales internship at the New York Institute of Technology, where an academic foundation in Hospitality Management was established, culminating in a Bachelor's degree in Professional Studies.