Natascha Eipeldauer

Natascha Eipeldauer is an experienced professional specializing in customer success and onboarding processes across various industries. Currently serving as a Confirmed Onboarding Specialist and Onboarding Specialist Manager at Aircall since July 2022, Natascha leads the implementation process for the DACH and Nordics markets, focusing on optimizing client needs and ensuring effective transitions to Customer Success managers. Prior experience includes a role as a Customer Success Specialist at DentalMonitoring, where Natascha developed a market entry strategy for the DACH market, enhanced client retention, and created training materials. Natascha also worked at Nissan Motor Corporation, evaluating vehicle warranty coverage, and at Dorda Attorneys at Law, managing legal meeting logistics. Early career experience includes facilitating virtual conferences as a Customer Service Agent at Premier Global.