Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools, Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative.

Business Intelligence

Telecommunications

Aircall

Aircall's headquarters in New York, NY, United States

This department provides assistance and solutions to customers regarding products and services, ensuring satisfaction and addressing inquiries effectively.

Customer Support

The Software Engineering team at Aircall is responsible for designing, developing, and maintaining the cloud-based call center platform. This collaborative team consists of software engineers, architects, and managers who work on building seamless integrations with productivity tools, enhancing system performance, and ensuring high-quality user experiences. They leverage agile methodologies to drive innovation and deliver features that enable businesses to manage their phone systems effortlessly.

Software Engineering

This department is responsible for managing client relationships, sales strategies, and driving revenue growth through account development.

Account Management

This department focuses on enhancing customer satisfaction and loyalty by ensuring clients achieve their desired outcomes with the company's products and services.

Customer Success

This department focuses on identifying and creating growth opportunities through strategic partnerships and client outreach.

Business Development

The Leadership Team at Aircall drives the strategic direction and operational excellence of the company. Comprising key executives from diverse functional areas such as product development, sales, engineering, and corporate strategy, this team collaborates to foster innovation, enhance organizational growth, and ensure that Aircall remains a leading voice platform for modern businesses. Through their collective expertise, they prioritize customer satisfaction and align company objectives with industry trends to achieve sustainable success.

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Other teams

Software Engineering

Account Management

Customer Success

Business Development

Leadership Team