Arpit Gupta is a Service Assurance Senior Engineer Tier-2 at AireSpring since August 2015, responsible for comprehensive incident management, including logging, tracking, and resolution as well as vendor management. Prior to this role, Arpit Gupta served as a Senior Network Engineer at Rimhub, Inc. from September 2012 to August 2015, focusing on SLA adherence and critical incident management. Earlier experience includes working as an Engineer NOC L1 at Primus Telecommunications Canada Inc., where monitoring network performance and managing trouble tickets were key responsibilities, and as an Engineer Trainee VAS at Spice Digital, where implementation and maintenance of value-added telecom services were handled. Arpit Gupta holds an MBA in Management Information Systems from the Institute of Management Technology, Ghaziabad, and a B.Tech in Electronics and Telecom from Amity University.
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