Eduardo T.

Eduardo T. is a seasoned professional with extensive experience in operations and international relations. Currently, Eduardo serves as a Senior Operations Specialist at AirHelp, where responsibilities include managing complex client and stakeholder issues and driving critical demands, such as "Reclame Aqui," resulting in a notable performance improvement. Previously, Eduardo worked as an International Relations Analyst at Orbiz International Ltd, providing consulting services for strategic business establishment and partnerships. Earlier roles included positions at Brink’s Inc, where Eduardo was selected for a trainee program, and various roles at Henkel involving export and import processes. Eduardo holds a Master's in Business Administration from San Diego University for Integrative Studies and a Bachelor's degree in International Relations from Centro Universitário FMU | FIAM-FAAM, complemented by numerous certifications in analytics, customer success, digital marketing, and project management.