Ndula Makanda is an Operations Specialist at AirHelp since August 2022, with previous experience as a Process Associate at Genpact from July 2021 to February 2025. Prior to that, Ndula worked as an Imports Clerk at FedEx from March 2018 to September 2019 and served as a Gap Year Staff Member in the IT Department at Gateway Primary School in 2017. Ndula holds a degree in Management, specializing in Aviation/Airway Management and Operations, from Wyższa Szkoła Informatyki i Zarządzania w Rzeszowie, completed in 2022.
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