Olena Bots is currently a Principal Operations Specialist at AirHelp Services, where they leverage their extensive background in customer support and airline relations. They previously held various roles within AirHelp, including Senior Airline Relations Specialist and Customer Support Specialist. Olena’s commitment to making a difference in people's lives is evident in their approach to work, guided by a philosophy of personal accomplishment. They also have experience as an English Language Teacher at Mobilny Lektor and English Unlimited. Olena earned a Master's degree in Teaching English as a Second Language from the University of Gdansk and a Bachelor's degree in English language focused on tourism and business from PWSZ w Zamościu.
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