We’re a Y Combinator backed startup with ambitious plans to end your flying woes once and for all. In a nutshell, we help air passengers around the world secure compensation for delayed, canceled, or overbooked flights. We fight for millions of travelers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process independently. We believe that air passenger rights weren't made for airlines to interpret on a whim.

Aviation & Aerospace

Airhelp

Airhelp's headquarters in Gdańsk, Poland

This department manages and processes all activities related to claims operations.

Claims Operations

The Software Engineering Team at Airhelp is responsible for designing, developing, and maintaining the software solutions that power the company's platform. They create robust systems to manage flight compensation claims, ensure seamless user experience on the website and mobile applications, and maintain backend infrastructure for optimal performance and scalability. This team collaborates closely with product managers, frontend developers, and DevOps to deliver innovative features that help millions of passengers claim their rightful compensation effortlessly.

Software Engineering Team

The Operations team at Airhelp is responsible for ensuring the seamless execution of processes related to air passenger compensation claims. They manage and optimize the workflow across various departments, oversee IT infrastructure, maintain office functionality, and lead process improvements to enhance efficiency. The team is instrumental in supporting customer service operations and ensuring timely payouts, ultimately aiming to streamline the compensation process for affected air passengers globally.

Operations

This department is responsible for designing, coding, and maintaining software applications and systems.

Software Development

The Marketing Team at Airhelp is responsible for enhancing the company's visibility and outreach to potential customers globally. They develop and execute strategic initiatives across various channels, including SEO, social media, affiliate marketing, and paid advertising, to drive brand awareness and engagement. By leveraging data-driven insights and optimized content, they work to educate air passengers about their rights and the benefits of the company's services, ultimately boosting customer acquisition and retention.

Marketing Team

This department focuses on the creation and enhancement of products, driving both design and strategy to meet customer needs.

Product Development

The Legal Team at AirHelp is responsible for navigating the intricate landscape of air passenger rights and regulations to secure compensation for travelers affected by flight disruptions. They handle legal claims, provide expert legal advice, manage data protection, and develop strategic legal frameworks to enhance operational efficiency. The team ensures that passengers' rights are upheld by leveraging their extensive legal expertise to challenge airlines and secure rightful compensations.

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Other teams

Software Engineering Team

Operations

Software Development

Marketing Team

Product Development

Legal Team