Connor Ernst

Technical Account Manager

Connor Ernst is an experienced Technical Account Manager at Airship since June 2022, previously serving as a Technical Support Specialist at Bank of America from November 2020 to June 2022, where contributions included enhancing ITSM templates and improving ticket quality. Prior experience includes work as an Implementation Specialist at Public Consulting Group, leading start-up district initiatives and conducting training sessions, and multiple roles at Bank of America focused on end-user support. Early career highlights include a Shift Manager position at Starbucks, where achievements in efficiency and customer engagement were recognized, as well as hands-on experience in carpentry at Whiskey Wood Co., where project management and construction skills were developed. Connor earned a degree from Belmont University between 2012 and 2016.

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