Jonathan Palace is a Senior Software Engineer at Airship since January 2024, following nearly a decade at Ticketmaster, where service ranged from Associate Business Analyst to Software Engineering Manager. At Ticketmaster, Jonathan led the Smart Queue team, driving its globalization and managing a global team to enhance application architecture and scalability. This role involved transitioning Smart Queue from a pilot program to a successful, large-scale service while also playing a pivotal role in developing the backend systems for the Verified Fan platform. Jonathan's early career included a QA internship at MindTouch, Inc., where skills in bug reporting and test design were honed. Jonathan earned a Bachelor of Science in Computer Science from San Diego State University in 2013.
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