Travis Ratledge is a Solutions Architect specializing in Email at Airship since March 2023, previously serving as a Senior Technical Account Manager at SparkPost for eight years. Ratledge's extensive experience includes providing tier I and II technical support, delivering project consultation, and managing operations for major cloud multi-channel messaging platform clients. Notable contributions include authoring user-facing documentation and spearheading internal initiatives related to operational procedures. Prior to SparkPost, Ratledge held various roles at StrongView, including Technical Account Manager and Senior Account Manager, where responsibilities encompassed managing high-profile projects, client solutions consulting, and maintaining exceptional client retention rates. Ratledge began a career in technical support at Sequiam, Inc. and worked as a Chiropractor, developing significant patient recruitment strategies and marketing initiatives. Educational background includes a Doctor of Chiropractic degree from Palmer College of Chiropractic.
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