Shannon Bailey is an experienced professional with a diverse background in delivery services, customer service, and freelance work. Currently, Shannon serves as a Delivery Driver at Airspace and a Courier at B2B Delivery, in addition to a long-standing role in customer service retention at VERAFAST, focusing on customer satisfaction and retention. As the Owner of Baileys and Associates, Shannon supports freelancers in securing fair compensation. Previous experience includes various positions in courier services, appointment setting, compliance as a mystery caller, and freelance work on platforms like Elance and Upwork, emphasizing sales and customer support. Shannon holds a Doctor of Philosophy (Ph.D.) in Psychology from Penn Foster and has completed training in Business and Office Automation at Alta Tech Trade School.
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