Robbins Cortes is a seasoned Senior Customer Service Engineer with extensive experience in radio frequency (RF) optimization and telecommunications. Currently employed at Airspan Networks since February 2021, Robbins facilitates customer escalations and builds relationships to drive collaborative actions. Prior roles include NPO Senior RF Consultant at Nokia from September 2016 to December 2020, specializing in RF optimization for the Colombian Caribbean Coast, and Senior RF Engineer at Ericsson where Robbins managed RF optimization for the Eastern region of Colombia. Earlier positions at Dico Telecomunicaciones and Nokia involved RF optimization for Telefonica Colombia, focusing on network performance improvements. Robbins holds a degree in Electronic Engineering and Telecommunications from Universidad Autonoma del Caribe and further education from Universidad del Tolima.
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