Catherine Chang is an experienced professional in Customer Success management with a strong background in strategic customer engagement and account expansion. Currently serving as a Strategic Customer Success Manager at Airtable, Catherine previously worked at V7 and held several positions at Sprinklr, including Senior Success Manager for Global Strategic Accounts, where a focus on driving digital transformation and fostering strategic partnerships was emphasized. Catherine's comprehensive educational background includes a Master of Science in Communications Practice from Columbia University and a Bachelor of Arts in Economics and Psychology from New York University, complemented by A-Level and O-Level qualifications from Raffles Institution and Nanyang Girls' High School, respectively.
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