Kenneth Koh is a seasoned Customer Experience Manager currently leading a global team at Slack, focused on enhancing enterprise-level customer interactions. With a background in mechanical engineering, Kenneth started their career as a Project Engineer at Sembcorp Marine Ltd and Applied Engineering Pte Ltd, managing complex projects in the oil and gas industry. Transitioning to the tech sector, Kenneth served as a Technical Support Manager at Unbounce, where they drove departmental strategies while ensuring high-performance standards. Kenneth continues to develop their skills as a Senior Manager of Developer Support Engineering at Airtable, reinforcing their commitment to seamless customer experiences.
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