Victoria Thomas is a seasoned professional with extensive experience in technical support and customer service. Currently serving as a Senior Enterprise Technical Support Specialist at Airtable since May 2021, Victoria specializes in developing customized AI chatbot test questions and engaging with AI vendors to ensure compliance with specific performance criteria. Prior to Airtable, Victoria worked at Symplicity Corporation as a Product Support Specialist, offering exceptional customer support and troubleshooting technical issues. Additional roles include serving as a Volleyball Coach at Precision Athletics Volleyball Club and as a Program Coordinator at Tulane University Law School, where Victoria developed programs for students and trained new employees. Victoria's career began as a Research Specialist at Castle Branch, Inc. and is supported by a Bachelor of Arts in Communications and Psychology from the University of North Carolina Wilmington.
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