The Airtel experience in Uganda started in 2010, giving Ugandans an unbeatable telecom experience. 
Today, Airtel Uganda is the fastest growing and innovative telecom in Uganda with over 14 million subscribers.
At Airtel, we stand for winning partnerships, growth and quality.
 We are the Smartphone Network!

Telecommunications

Airtel Uganda

Airtel Uganda's headquarters in Kampala, Uganda

Soumendra Sahu

Rogers Byamukama

Geraldine Opoka

Ali Balunywa

Michael Opwonya

Flavia N Lwanga

Moses Serugo

Susan Barungi

Nishant Mohan

Hope Ekudu

Leonard Byambara

Akisha Banugire

colline louis

Sarwi 'Rahaman

Wongani Muthiya

Emmanuel Sebambulidde

Sulaiman Mugalasi

Sadiya Hussein

Elizabeth Asiimwe Kankya

Faridah Namutebi/Pmo/Kampala

The Customer Support Specialists team at Airtel Uganda is dedicated to delivering exceptional service and support to customers. This team handles inquiries, resolves issues, and provides guidance on products and services to enhance customer satisfaction. With roles ranging from Customer Service Representatives to System Support Specialists, they ensure that every customer interaction reflects Airtel's commitment to quality and innovation in the telecom sector.

Customer Support Specialists

This department focuses on overseeing sales operations and driving revenue through territory management.

Sales Management

The Sales and Marketing Operations team at Airtel Uganda is responsible for driving growth and customer acquisition through strategic sales initiatives and effective marketing tactics. This diverse team collaborates to manage key accounts, optimize distribution channels, and enhance customer engagement, ensuring that Airtel continues to deliver an exceptional telecom experience to its growing subscriber base. By leveraging data-driven insights and innovative marketing strategies, they aim to strengthen Airtel's position as the leading telecom provider in Uganda.

Sales and Marketing Operations

This department oversees the management and logistics of product distribution to ensure efficient delivery and supply chain processes.

Distribution Operations

This department focuses on driving growth through strategic partnerships and market expansion initiatives.

Business Development

This department focuses on managing and nurturing key client relationships to ensure satisfaction and retention.

Airtel Uganda

Org chart

Teams

Customer Support Specialists

Sales Management

Sales and Marketing Operations

Distribution Operations

Business Development

Account Management

Offices

Airtel Uganda

Org chart

Teams

Customer Support Specialists

Sales Management

Sales and Marketing Operations

Distribution Operations

Business Development

Account Management

Offices

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