James Looi is a founder and CEO with a strong background in tech-driven sales and product management. Currently leading Yumimaru.sg, they have successfully scaled the luxury food and beverage brand to over $350K in revenue while maintaining a high customer retention rate. Previously, at Airwallex, James thrived as a Sales Development Representative, achieving noteworthy quota attainment and training new team members. Their experience includes roles at Shopee, where they enhanced customer service efficiency as the product owner of the Agent Console, and internships in machine learning and product management at GovTech Singapore and OneConnect Financial Technology. James holds a Bachelor of Science in Information Systems from Singapore Management University.
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