Jasmeet Kaur Dua

Jasmeet Kaur Dua is a proficient Software Developer with extensive experience in intelligent ticket management systems and process automation, currently working at Aisera since January 2022, contributing significantly to the Ticket AI Assistant project. Prior experience includes a position at Nielsen, where efficiency improvements were implemented in Apache Airflow and ownership of data validation modules was taken. Educational qualifications include a Master's degree in Computer Science from Binghamton University and a Bachelor's degree in Electronics and Communications Engineering from Gautam Buddha Technical University. Additionally, experience spans various roles at organizations such as HONEYWELL TECHNOLOGIES SOLUTIONS LAB PVT LTD, Accenture, and Corbus, LLC, showcasing a strong background in process optimization, vendor management, and data handling.