Sam Sun

Sam Sun currently serves as the Aftersales Engineering & Technology Director at Aiways, a role held since October 2016, where strategic thinking in customer service for smart/connected electric vehicles has been a primary focus. Previously, Sam Sun was the Aftersales Engineering Director and Passenger Vehicle Aftersales Director at SGMW from November 2012 to October 2016, overseeing a vast network of nearly 3000 outlets. Prior experience includes serving as Aftersales Manager at General Motors, where responsibilities centered around the Baojun brand, and as Aftersales Regional Manager at Changan Ford, managing service quality and dealer growth. Sam Sun began a career as an Automotive Business Consultant at The Reynolds and Reynolds Company, enhancing working processes in automotive retail. Sam Sun holds a Master's degree in MBA from Northeastern University and a Bachelor's degree in Internal Combustion Engine from Jilin University.