Vinay GS is an accomplished Operations Manager with over 15 years of experience across various industries, including BPO, Telecom, E-commerce, and Banking. Currently leading operations at Han Digital Solution, Vinay focuses on training and optimizing Large Language Models (LLMs) and AI systems. Previously, they held significant roles at Reliance Jio and Concentrix, where they drove customer experience transformation and managed large teams to exceed performance targets. Vinay is recognized for blending analytical thinking with a collaborative leadership style to deliver exceptional customer outcomes.
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