Jade B. is an experienced IT professional currently serving as an IT Support Technician at Akeneo since January 2023, providing assistance to users across multiple international offices. Previously, Jade worked as an Information Technology Engineer at Salsify and Recorded Future, where responsibilities included troubleshooting technical issues and supporting help desk queries. Jade also held the position of IT Help Desk Analyst at Toast, focusing on software patching and user support. Prior experience includes serving as an IT Analyst at Dighton-Rehoboth Regional High School, where essential IT operations were maintained, and as a Student Ambassador/Phoneathon Manager at Roger Williams University, managing job assignments and budgets. Additionally, Jade has a UX Design certification from CareerFoundry completed in July 2023.
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