Paul Bowles is a seasoned professional in senior customer support and service design, currently serving as the Lead Service Architect at Aker Systems since 2025. With a career spanning over 20 years, They have held significant positions, including Director of Customer Services and Support at Teradata and Service Management and Design Lead at the Ministry of Justice UK. Paul is recognized for their expertise in service delivery, team leadership, and the development of innovative service models. They have demonstrated a commitment to fostering inclusive and high-performing teams while aligning service architecture with business goals. Paul holds a degree in Military History and Security Management from Geoffrey Chaucer Grammar and other institutions.
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