Elaine Chen

Elaine (Yun Lien) Chen is a B2B Customer Success Manager at Akia, where they focus on establishing strong relationships with clients and optimizing their software use. Elaine’s background includes experience in the hospitality industry, having worked as a Concierge and Front Desk Agent at renowned hotels like The Ritz-Carlton and Park Hyatt Toronto. They also held a Data Analyst Intern position at EukaPay. Elaine holds a Bachelor of Commerce degree from the University of Guelph, which they completed in 2015.