Osama Ali

Osama Ali is an experienced IT professional currently serving as an IT Support Technician at Akind since August 2023. Prior roles include System Administrator at Abu Dhabi Digital Authority, Associate Consultant at Capgemini, and Application Support Engineer at Cerner Middle East & Africa, where responsibilities encompassed managing a large user base and providing consulting support for medical solutions. Osama also has a background as a Technical Support Engineer at Halian and as an IT Service Desk Analyst for the UAE Ministry of Education, specializing in troubleshooting IT issues and incident management. Earlier experience includes roles at Shorouk Academy and Maan Hosting, focusing on system administration and technical support. Osama is pursuing a Master’s degree in Computer and Information Systems Security at Stockholm University, following a Bachelor’s degree in Information Systems from Shorouk Academy.